Live your vacation safely
Our commitment to a safe stay
Dear guests of Hotel Venezia,
Your health and well-being are a priority for us.
We want to make your stay safe and comfortable in line with our quality standards, so we have taken all possible measures to ensure that you are assured of a peaceful and protected vacation.
Sanitized and secure rooms
Impeccable cleanliness and daily sanitization
Room cleaning and disinfection is carried out daily.
Complete with every comfort, our rooms offer all the convenience of a safe vacation.
To enable you to enjoy your stay in peace, we have intensified the frequency of sanitizing and the type of cleaning of all surfaces and particularly delicate objects.
learn moreRoom sanitation
After cleaning the room we carry out daily room and surface sanitization with special medical devices.
Venice app
Paper has been replaced with our Venice App, and objects with high frequency of contact, such as remote controls, doorknobs, and textiles, are disinfected daily through a professional device.
Certified cleaning products
All of our cleaning products are certified.
Venice App
The portal that makes your stay easier
An app designed to enhance your stay.
Anywhere and anytime of the day you can manage your hotel experience directly from your smartphone.
You can view the culinary offerings of Terme Venezia, discover all the proposals for your wellness and relaxation in our SPA and better organize your stay by checking the crowdedness of our premises.
learn more
Live Chat
Faster than a phone call
Ask for information at any time.
An operator is always available to our Guests before, during and after their stay to ensure clear communication, as we like it.
Safe interactions between staff and guests
Measures for everyone’s safety
We limited the turnout by not exceeding 70% occupancy. We can guarantee all our Guests the superlative quality of stay in full respect of physical distance.
Hand sanitizer
Protect your health and the health of others
Devices, such as hand sanitizer dispensers, are placed in all common areas available to our Guests at all times of the day.
Thermal Pools & Spas
Our thermal pools are safe
With its thermal pools, spacious relaxation areas, whirlpool stations and salt room, Hotel Terme Venezia offers the perfect setting to leave stress behind and indulge in carefree moments. All in the utmost safety thanks to a strict daily cleaning and sanitization protocol.
learn more
Health treatments, spa
Care and respect for our customers
Before welcoming our clients, all SPA environments are thoroughly sanitized.
To ensure your total safety, each cabin is sanitized according to our precise cleaning protocol.
learn moreProfessional sanitation
Cleaning and sanitation procedures in common areas have been intensified.
New security protocols
Staff members provide their services only with certified masks.
Spacing
Interior spaces have been reorganized to allow social distancing. In addition, staff members have received thorough training on new health and safety protocols, which are strictly adhered to, are disinfected daily through a professional device.
Catering and cooking
Fewer tables, more space
To ensure proper individual spacing, we limited the use of tables and rearranged seating arrangements.
In addition, to offer you the most relaxation in complete safety, you can browse the menu directly from your smartphone by accessing our Venice App.
learn moreTable service
In order to ensure maximum safety, customers are served at tables by wait staff.
Safety distances
The table layout was revised to ensure proper spacing.
Venice App
Customers can access the menu of the day directly via code-QR or from the website via smartphone.
Our medical team
A trusted point of reference
Thanks to the advice of our doctor, Dr. Sergio Tosi, we have an impeccable sanitation protocol in compliance with the strictest safety requirements.
We also guarantee a constant medical presence within the hotel. A trusted point of reference for any need.
New work protocols
Safe reception at the hotel
We protect the health of our guests and our Staff.
For this reason, all employees of Hotel Terme Venezia have received thorough training on the new health and safety protocols, prepared by our occupational physicians.
From entering the company to welcoming guests and suppliers, every Venice employee has a vademecum of actions to ensure maximum safety.
